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Agentic AI works best when it augments judgment, not replaces it: Sriram Naganathan, President & Chief Technology Officer, HDFC ERGO General Insurance

For years, insurers have discussed AI as an aspiration—confined to pilots, point solutions, and incremental automation. But inside HDFC ERGO General Insurance, AI is no longer a future roadmap item. It is being embedded directly into the company’s operating fabric—reshaping how risk is underwritten, claims are settled, cyber threats are managed,…

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Technology Senate South 2025 Bytes | Hyderabad

CXO Chronicles

Risk to Resilience: The CRO’s Compass for a Digital-First Future

In this episode of CXO Chronicles, we explore how the role of the Chief Risk Officer is evolving in a digital-first world.

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