Polaris Financial Technology Limited, a financial technology and services provider has announced that Nationwide Financial has chosen to implement Polaris’ Intellect Claims solution comprising a Claims workstation, service portal, and an integrated beneficiary management system.
The solution will allow Nationwide Financial to enhance their claims process, improve the customer experience, demonstrate compliance with regulatory requirements and drive business transformation. In addition, Polaris will provide integration services with several life and annuity administrative platforms to provide a single user experience.
“Polaris’ solution was a good fit due to its flexibility in configuring the claims process to fit our
diverse needs and setup role based workstations, which we believe will lead to a superior
customer experience,” said Jeff Stein, Vice President, Insurance Operations, Nationwide Financial. ”We think Intellect Claims will help us comply with new regulatory requirements.”
Commenting on the successful deal, Pranav Pasricha, Global Head, Insurance, Polaris Financial Technology Limited said,”This is a significant win for Polaris in the enterprise product space. It not only provides the required validation for our product in the Life insurance market, but also paves the way to build a bigger brand in the North American insurance market. Polaris’ partnership with Nationwide further enhances our ability to demonstrate our expertise and leadership in the insurance and financial services markets.”
Intellect Claims is built using components and frameworks that accelerate delivery and connect
to legacy systems, providing seamless integration and straight through processing for critical
business processes. As a quick, accurate and easy end-to-end claims processing solution,
Intellect Claims’ rapid configurability meets the customer’s exact business requirements.
