Reliance Communications has launched a new service called TalkLoan that allows its low-on-balance pre-paid GSM customers to get instant balance.
The TalkLoan service will provide RCOM’s pre-paid GSM customers with an instant loan of Rs 5 or Rs 10, which can be availed of when the balance dips below Rs 10, and can be used for both voice and data services.
“TalkLoan is an innovative solution which will provide great convenience to our customers, assuring them of uninterrupted voice and data usage. This service will further cement our strong ties and connect with our pre-paid customer base,” Gurdeep Singh, chief executive officer-consumer business, Reliance Communications, said in a statement.
Once the customer dials *141#, he/she can select the denomination of the instant recharge and start using the phone for voice and data services immediately, the company said in the statement.
The talk-time given through the TalkLoan loan facility does not have any validity, and customers can use it anytime they want.
The ‘loan amount’ will be recovered by RCom over subsequent recharges, with a nominal transaction fee, the statement added
