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Citrix research uncovers reasons for innovation

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Innovation drives the future. And if the past is any indication, it’s looking bright. According to The Era of Hyper Innovation, the latest research from Citrix Systems, Inc., investments in new technology and flexible work models over the last year fueled a US$ 678 billion boost in revenue across industries around the world. And the stage is set for continued growth.

“If the pandemic has proven anything, it’s that innovation can happen anywhere. While skeptical at first, business leaders now recognise the benefits that hybrid work can deliver and are moving quickly to embrace the model, along with tools and processes that empower employees to create and innovate, wherever they happen to be,” said Tim Minahan, Executive Vice President, Business Strategy, Citrix. 

In-person collaboration and successful innovation used to be synonymous. But technology has changed this. 

  • Almost nine in 10 business leaders who participated in The Era of Hyper Innovation survey say that the rollout and adoption of new, pandemic-inspired work tools has vastly improved the way individuals and teams interact. 
  • And 80 per cent expect their organisation to enter a hyper-innovation over the next 12 months and generate more ideas than ever before as a result.

In the absence of face-to-face communication, employees have found new ways to connect that respondents to The Era of Hyper Innovation say are vastly improving collaboration among individuals and teams and driving greater innovation.

  • 93 per cent of those polled believe that increased digital collaboration has led to more diverse voices from across the organisation being heard and a greater range of ideas being surfaced.
  • And 80 per cent say that they, themselves, have come up with more creative ideas during the pandemic as they have had more free time to think. 

Where traditional mechanisms such as new customer acquisition, expansion into new markets and additional marketing activity used to be the primary drivers, organisations surveyed as part of The Era of Hyper Innovation attribute almost half of their growth over the last financial year to innovation. To capitalise on the trend, business leaders are shifting their focus to new products and services. Of those polled, 69 per cent say they will increase investment in R&D in the next 12 months and 28 per cent will retain current levels, while just three percent plan reductions.   

“Innovation doesn’t happen by accident. Companies that empower employees to do their best work, supported by the right technology and work models, can enable it and reap the benefits our research shows it can deliver,” added Minahan.

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