Automation is most beneficial when it picks up the necessary, but menial and repetitive, tasks from human employees, and helps them to be more effective at higher-value tasks. ‘Digital Workers’ – bots working alongside humans to boost productivity and innovation – can augment existing staff to offer exactly what businesses need to survive and grow: perfect accuracy, efficiency, and 24/7 service. So for most large companies, it’s not a question of if automation will arrive, but when and how.
In this paper, we’ll cover some of the common stumbling blocks for RPA, then delve into solutions to help you scale your automation projects