As the COVID-19 pandemic prompted the most rapid expansion of remote work in history. As communities and nations sheltered in place, remote work became standard operating procedure. Even companies with strict “no work from home” policies embraced remote work — at least on a temporary basis.
The new challenge in the current remote work phenomenon is that the future of many small-to-medium-size businesses (SMB) will depend greatly on how well their IT managers and managed service providers MSPs deploy and support technology that enables anywhere from five to 1,000 remote workers to remain productive, with no inherent risks of technical problems, connectivity bottlenecks, or security breaches.