The integration goes live in three markets – India, Philippines and Singapore and will be available in English. It will soon expand to cover more countries and languages.
On World Health Day, Practo, a healthcare platform, and Twitter are partnering to offer healthcare in a tweet. Twitter users can get their healthcare queries answered in real time via the @AskPracto handle. Users can Tweet to @AskPracto and they will get responses in real time from verified doctors and experts via the Practo Consult platform.
The integration goes live in three markets – India, Philippines and Singapore and will be available in English. It will soon expand to cover more countries and languages.
Practo Consult is a platform that enables consumers to connect with verified doctors and get free answers to their health questions. It receives questions from over 100 cities and solves for one of the most fundamental healthcare problems that India faces – access to qualified medical professionals. It is already available on the Web, m-web, Android and iOS platform and starting today will be available via Twitter as well.
“This is a first of its kind solution in the world and we’re building this right here in India. The ease of access and simplicity will be disruptive in how people access healthcare information,” said Shashank ND, Founder & CEO, Practo.
“Twitter’s real-time, public and conversational capabilities helps people connect with things that matter, big and small. Our customer service partnerships are designed to improve user experience and access to daily utility such as real-time train schedules, pollution data, and customer care from brands. We are excited about our partnership with Practo as this addresses a fundamental need for users and opens up the benefit of real-time healthcare information access to millions of users in India, Singapore, and the Philippines,” said Ravichandran Bhaskaran, Head of Business Development, India and South Asia, Twitter.