Baxter International Inc., today opened its new Integrated Delivery Centre (IDC), a global IT shared services centre, in Bangalore to deliver Baxter’s global enterprise IT needs.
The IDC facility is located at Prestige Shantiniketan in Whitefield Bangalore where the 2,500 square feet facility currently houses 150 staff who will develop and deploy enterprise wide IT solutions that support critical operations from HR to manufacturing, finance, quality compliance, legal and other functions within the organisation.
This is expected to to improve operational efficiencies, implement cost saving processes and models, and provide real time information to support business decision and compliance. With the centre’s proximity to major IT solutions providers, IDC will be able to leverage synergies with Baxter’s existing vendors.
“Baxter operates in a complex and highly regulated healthcare environment and as the business grows, the demand for mission-critical enterprise IT solutions increases. By locating IDC in Bangalore, we immediately tap into India’s enormous IT talent pool where the workforce has a long established experience of supporting customers across the globe. IDC will enable us to ramp up quickly to deliver world class IT services to our internal customers to minimize risks and optimise cost,” said Paul Martin, Corporate Vice President and CIO – Baxter.
The company had been mostly employing outsourced IT professionals and contractors in India in recent years and will be consolidating and expanding its in-house IT workforce with this new centre. This will result in the creation of 200 positions over the next 6 months.
Baxter has been operating in India for over 17 years and its nation-wide footprint includes commercial facilities and five manufacturing facilities. In February, Baxter announced a collaboration with Syngene establishing the Baxter Global Research Centre at Syngene, in Bangalore.