As per a recent NASSCOM report, the direct employment of IT-BPOs in FY2011 was around 25 lakh people. Industry experts are of the view that most BPOs deploy BI to less than 10% of the people who need it.
“Precisely why implementing the proven cloud model, for the many advantages it has on offer, to BI seems to be an idea whose time has come. It makes perfect business sense for the BPOs, small to large, to be paying for only as much BI as they use sans any service cost whatsoever. We at BusinessIntelligenze, India’s first and only dedicated BI-as-a-service (BaaS) company for BPOs, have announced the launch of our flagship cloud BI solution for BPO reporting, PyramidAnalysis. It is available for as low as Rs 500 onwards per user per month, a whopping difference as compared to the costs of enterprise BI solutions,” said Rahul Sethi, Founder & CEO, BusinessIntelligenze.
In the recent past, high operational costs of the metros have also made some of the more established BPOs set up satellite operations in tier II cities. PyramidAnalysis allows managers of such BPOs to watch performance across multiple campaigns, across multiple locations, on a single dashboard.