CSC has announced that Aviva Life Insurance Company India, based in Gurgaon, has licensed components of its Integral insurance administration software suite. As part of Aviva India’s business systems change program, Integral Life and other Web-enabled Integral components will replace the carrier’s existing core insurance system. Over the next year, a CSC team will manage the implementation, migration, customization, training and testing of the Integral components.
“Insurance is a highly competitive industry, and we recognize the need to implement a robust product like Integral to better manage our operations,” said Snehil Gambhir, Chief Operating Officer, Aviva India. “Integral will pave the way for faster product roll-out, enhanced customer service and more efficient processes, strengthening our position in the life insurance market.”
“This new agreement builds on a broader global relationship with Aviva, which has worked with CSC to transform business operations across the region,” said Doug Benfield, Vice President, CSC Financial Services Group, Asia. “With 200 clients in 40 countries, including over 50% of the market share among private life insurers in India, Integral’s highly flexible architecture helps to drive insurance business in new markets, meeting the needs of a diverse customer base.”