Dell has helped a travel portal MakeMyTrip to deliver improved performance and high availability for its e-commerce site. The Dell solution, comprising of Dell PowerEdge 12th generation servers and Dell PowerVault storage, provides a virtualised infrastructure helped Makemytrip.com improve its performance efficiency and also lowered management time by 50 percent.
With the growing competition in the travel industry along the the demand of innovative infrastructure to meet customer demands in terms of changing pricing and ticket availability, MakeMyTrip needed to maximize its margins by running efficient infrastructure.
“When customers are searching for a particular travel package, they want highly targeted, quick results or they will simply go elsewhere. With high-performance hardware from Dell, our infrastructure is delivering 30 percent better performance to our site when compared with the existing hardware, which means we can serve our customers faster,” Sanjay Kharb, Vice President – IT, MakeMyTrip.com
Also, the portal wanted to consolidate its data centre on high-performance servers to outpace market growth within the expanding online travel sector in India. It needed high performance servers that could take more load without increasing density or energy consumption.
“Dell solutions have provided MakeMyTrip end-to-end implementation services that will help manage their additional storage requirements and make it easier to respond to the growing IT demands and complexities of their business. Customers are at the core of what we do at Dell and our ability to constantly engage, understand and respond to their needs gives us a huge competitive advantage in this fast paced market,” Ajay Kaul, Head – North Geo and Channel Head, Dell India.
Hence, MakeMyTrip deployed Dell PowerEdge 12th generation servers to consolidate its data center infrastructure running the company’s private cloud. MakeMyTrip used Dell PowerVault direct attached storage to provide additional storage capacity for its database and server needs. PowerVault Storage is also used as network storage when data needs to be shared across the LAN environment.
MakeMyTrip experienced significant energy efficiencies and space savings through maximizing its compute power on Dell PowerEdge R910 and R610 servers, which contributes to the bottom line. The volume of track that the site can now support has increased, enabling the company to pro-actively pursue new customers. To ensure the e-commerce site remains highly available and offers consistently reliable user experience, MakeMyTrip also selected Dell ProSupport with mission critical 4-hour onsite response.
“Dell is dedicated to becoming the easiest technology company to do business with, connecting in meaningful ways with the customers we serve to help them achieve their full potential. Dell’s solutions have enabled MakeMyTrip to improve their visibility and automation via the consolidated virtualised infrastructure. Dell provided MakeMyTrip an efficient customer experience that aims at helping them to innovate the online travel business and meet the growing demands of their consumers,” Neeraj Matiyani, Director, Storage Solutions, Dell India.