Infosys, a global IT and outsourcing services firm has delivered a Strategic Financial Systems (SFS) program for SITA, one of the world’s leading specialists in air transport communications and IT solutions. The SFS program is one of the most geographically complex ERP-enabled finance transformations ever undertaken.
Designed by Infosys and SITA’s SFS program team, enabled by Oracle E-Business Suite 12.1, SFS can efficiently process accounting transactions for 310 legal entities worldwide operating in 125 currencies with a globally distributed user base of 4,500 people, and support the filing of tax returns in over 150 countries worldwide.
SITA expects the SFS program will deliver, in excess of 20% direct operational savings and efficiencies within the finance function over four years. It has laid a strong foundation to help SITA improve the service and business value delivered to internal customers and member shareholders globally.
According to Colm O’Higgins, Chief Financial Officer, SITA, the transformation of finance and procurement functions and processes is one of the key contributors to the overall transformation of SITA.
“The SFS program enables our finance teams to operate with increased precision, agility and reliability, supporting airline and airport operations in 198 countries worldwide and delivering efficient operations to support our future success. Infosys has been an excellent transformation partner, bringing not only deep Oracle experience and innovative solutions, but also the necessary consulting and execution excellence around business process, systems and data design, organizational change management and value realization,” said O’Higgins.
“The establishment of world-class financial systems and processes will help SITA improve its day-to-day operations and provide its management with information to make faster and better decisions. It will help SITA deliver tangible business value to its customers and member shareholders across the air transport industry,” said Prasad Thrikutam, Global Head of Energy, Communications and Services, Infosys.
The success of this unprecedented global initiative has been recognized with Oracle Corporation awarding SITA an ‘Excellence Award – Oracle Fusion Middleware Innovation for Business Analytics’ at its annual Oracle OpenWorld conference in 2013.