L&T Infotech used Microsoft SharePoint Server 2010 to create CliquePoint, an enterprise social collaboration platform increasing active user productivity up to 20%.
The company evaluated many commercial and open source options but eventually decided to build CliquePoint on SharePoint,as the ability to leverage existing social features, metadata services, integration with backend systems and out of the box communication tools were beneficial. The entire solution was developed in four months by leveraging .NET framework.
“We wanted to provide a platform where everyone including enterprise business systems could come together and share information. To get there, it needed a technology platform that would facilitate collaboration across the organization in an easy, responsive, and accurate way,” explained Abhay Chitnis, Vice President and Chief Technology Officer, L&T Infotech. “We concluded that Microsoft SharePoint Server 2010 was the best fit for our needs and an excellent technology foundation on which we could build. CliquePoint was designed to connect easily to our existing IT environment. It offered many out-of-the-box features as well as the flexibility and customizability to develop a comprehensive enterprise social collaboration. We also tried to make it very easy for users to jump right in and find the required information” said Chitnis.
The enterprise social collaboration tool, CliquePoint is split into communities, personal collaboration and business events. Communities help people with common interests to exchange ideas and best practices and the personal collaboration features provide people with comprehensive tools such as micro-blogs, blogs, and wikis, enabling them to connect and follow others. The most important feature introduced is tracking business events and involving enterprise business systems in collaboration.
The turn-around time on RFP’s has reduced considerably, as users collaborate using CliquePoint which is integrated with other applications making information available through a single window. Integration of business events on the wall and ease of tracking initiatives has helped to improve business agility and resource fulfillment.