Practo will use this technology to improve the booking experience across the entire Practo platform.
Practo has acquired Qikwell, a key player in appointment scheduling at hospitals. With this, Practo gets a product that delivers smooth appointment booking, significantly reduced waiting time as well as contactless payment at the hospital.
The key proprietary technologies and algorithms help synchronize patients, doctors and front office staff at the hospital to reduce the average wait time by over 3X resulting in a much better consumer experience as well as better optimization of the hospital operations. Practo will use this technology to improve the booking experience across the entire Practo platform.
Qikwell started in 2011, by Krishna Prasad Chitrapura and Raghavendra Prasad TS, has 100+ employees and over the last 4 years has grown to across 250 Hospitals in 19 cities. It powers the patient experience across some of the marquee hospitals including Manipal, Fortis, Cloudnine, Narayana Hrudalaya and many more. It also has around 6000 doctors across India including the pediatricians, gynecologists, neurologists and more. Qikwell will continue to be led by Krishna Prasad, co-founder & CEO, Qikwell and Raghavendra Prasad, co-founder & CPO, Qikwell.
“This is our 4th acquisition in the last 5 months. We continue our mission to help simplify and digitize healthcare globally and make Practo your health app. Over the coming months, we will continue our aggressive expansion and as build the world’s leading healthcare technology platform.” – Shashank ND, Founder & CEO, Practo.