Amdocs, a provider of customer experience systems and services, today said that Sprint, one of North America’s leading wireless service providers, has extended its managed services deal with the company for its billing and customer care systems, and selected Amdocs Convergent Charging to rapidly create and monetize mobile data services.
Amdocs will continue to manage key business processes including billing, customer care and IT infrastructure management under a managed services model hosted at an Amdocs data centre. The agreement extension includes continued support of the Sprint, Boost Mobile, Virgin Mobile USA and Assurance Wireless brands.
Amdocs Convergent Charging, which provides convergent, real-time charging, enables a comprehensive set of mobile services such as hybrid customers, and shared wallet, which will enable Sprint to accelerate time to market for these innovative new services.
“One of our top priorities as we continue to build Sprint’s nationwide 4G LTE network is to combine the ability to quickly deliver the new services our customers demand, as well as generate revenues from those services,” said Peter Campbell, CIO, Sprint. “Selecting Amdocs Convergent Charging
reinforces our strategic Amdocs partnership, and gives us a convergent, real-time charging system that can generate revenues quickly.”
“Sprint’s decision to extend our long-term managed services agreement and select new capabilities with Amdocs Convergent Charging reflects the value to service providers of the Amdocs CES product portfolio, combined with our managed services model, in terms of quickly rolling out new services and introducing cost savings,” said Rebecca Prudhomme, Vice President – Product and Solutions Marketing, Amdocs. ”Sprint subscribers will be able to leverage new services, such as voice over LTE (VoLTE) and shared wallets to ensure they are getting the most from their mobile devices.”