Wipro Technologies has migrated to Microsoft Lync Server 2010. The solution is being rolled out to all of the company’s employees in phases across its locations worldwide. Lync Server 2010 was deployed in less than three months with a go-live in November 2011.
“Lync Server 2010 provides us with a single solution for all modes of real-time communications,” said Ramesh Nagarajan, CIO, Wipro. “We also wanted the same solution to cater to our dial-in conferencing needs for users across the globe in different regions. This has been rapidly achieved for certain users in the US and now it is being planned for other regions, including India.”
He added, “The seamless integration with Office 2010 products such as SharePoint 2010 and Outlook 2010, makes it easier to use.”
Lync Server 2010 facilitates better communication between stakeholders internally and externally. Employees are also finding time savings using Lync Server 2010. They can solve issues immediately instead of waiting to set up a call or meeting. “It’s convenient to reach out to people, especially with Outlook integration,” Nagarajan said.
“I can see who is available on Lync instantly. I recently shared a screenshot with the security team; they wanted to determine how to find out where employees were in the event of an emergency. Lync Server can help with that.”