90% of Indian CX leaders say generative AI will make every digital interaction effective: Zendesk’s CX trends report 2024 Read more
Ensuring Data Security and Privacy in Debt Collection: Safeguarding Sensitive Customer Information to Maintain Industry Integrity Read more
Sprinklr AI+ Supercharges Customer Experience Data for Deeper Insights, Better Decisions, and Faster Actions Read more
Absence of special categories of personal data in India’s digital personal data protection bill, 2022 simplicity at the cost of efficacy? Read more
‘Data is the pollution problem of the information age, and protecting privacy is the environmental challenge’ as per Tsaaro Read more
Demand for privacy professionals continues to increase globally: ISACA Privacy in Practice survey Read more