In this video:
Special Address: Pushpa Marwal, Analyst, Forrester
Topic: How To Choose The Right Processes For Automation
Key Highlights:
1) A Forrester Study shows 76% of all organisations have some form of paper-dependent process.
2) Digital transformation and customer experience are still primary drivers for automation.
3) Poorly designed and implemented automation programs often reduce enterprise resilience.
4) Process automation has become a strategic imperative for financial services.
5) Process complexity, Process Stability and Human Involvement are the three most important variables for choosing the right automation candidate