Panelists in this video:
+ Vamsee Mohan Kanneganti, General Manager – IT & CRM, Penna Cement Industries Ltd.
+ Sibasish Pani, Head of Digital Initiatives for ESP, L&T EAIC, Division of Schneider Electric
Moderator:
+ Rajkumar Ravuri, Director, Asia Pacific, Salesforce
Topic: Delivering customer-centric business transformation for manufacturers and their channel partners
Key Highlights:
Vamsee Mohan Kanneganti, General Manager – IT & CRM, Penna Cement Industries Ltd. :
+ In India, the supply is more than the demand, giving power to suppliers
+ Strong branding with low costs will help to separate from competitors
+ Sales and marketing have to be at the top of their game for scaling up digitisation and moving silos into a single connected system
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Sibasish Pani, Head of Digital Initiatives for ESP, L&T EAIC, Division of Schneider Electric :
+ The scope of every project includes the teams, and we want everybody to be on the same platform
+ Data-driven KPIs have driven our organisation