In this video:
Venugopal Arcot, Senior Director – Solution Consulting, ServiceNow
Topic: The Path to Operational Excellence: Optimize your manufacturing operations with ServiceNow
Key Highlights:
+ Touchpoints have become touchless these days and system cleaning hygiene became important.
+ Move from traditional silo-based systems to integrated systems.
+ Covid-19 simplified the process of acceleration and digitisation.
+ Manufacturing is ultimately a customer service which should have the best customer experience.
+ There needs to be informed and secure IT operations.