In this video:
Kaustubh Jambhorkar, Solution Engineering Manager, Freshworks
Topic: Revolutionize Service Management with Gen AI
Key Highlights:
[1] Our main objective is to deliver a cohesive and enriching employment experience, ensuring employee satisfaction and productivity
[2] GenAI is here to assist you and not to replace you
[3] The lack of trust can be the biggest obstacle to the widespread adoption of AI
[4] As per the reports, 71% of IT staff at an organisation is already using AI tools in some form to boost personal productivity
[5] The future of employee experience is zero touch, yet human