CIOs must be innovators and collaborators. They should continuously explore technology to improve the overall operations of a banking institution. Traditionally, CIOs have always focussed on how they can enable technology to manage the business – but today – they are running the business.
In an exclusive interaction with Express Computer, Mr. Mahesh Ramamoorthy, CIO of YES Bank, further highlights the multi-dimensional role that CIOs have to play today. He also shares his opinion on the need for collaborations with potential tech partners, enhancing customer experience, market trends, cyber security, and other issues.