Panelists in this video:
+ Nirupam Srivastava, Vice President – CX, AI, Legal and Startups, Hero Corp
+ Manoj Srivastava, CIO, EaseMyTrip
+ Sarvjeet Virk, Co-Founder and MD, Finvasia
+ Srikanth RP, Editor, Express Computer (Moderator)
Key Highlights:
[1] Manoj Srivastava, CIO, EaseMyTrip:
+ AI and ML began to emerge in the public domain after the pandemic. We launched ChatGPT, which was highly successful. We invested both money and manpower to optimize our services and chatbots. Our chatbots handled 25% of the queries.
[2] Nirupam Srivastava, Vice President, CX, AI, Legal, and Startups, HeroCorp.:
+ Generative AI has multiple use cases suited to every industry or profession. It needs to be customized to fit your objectives. The earlier you start, the earlier you will reach your goal.
[3] Sarvjeet Virk, Co-Founder and MD, Finvasia:
+ Artificial intelligence shall be the future role model of various industries in redesigning their core functions, innovating new services, and accelerating economic growth.
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