Panel Discussion: Making Generative AI Work to Your Advantage with Practical Use Cases

Technology Senate South | Day 1 | 8th December 2023 | Visakhapatnam


Panelists in this video:
+ Sivasubramanian M, CDO, Welspun Corp
+ Abdullah Saleem, Group CIO, Omni Hospitals
+ Srinivasulu Thayam, CTO, Aravind Eye Care System
+ Manoj Kumar, SVP – Technology, Paytm
+ Adini Sudhakar, SVP & Global Head – Enterprise Architecture, Technology and Data Management, AllCargo Group
+ Balakrishnan A, Executive Director, Geojit Financial Services
+ Ashish Koul, National Sales Head, Rapyder Cloud Solutions
+ Srikanth RP, Editor, Express Computer (Moderator)

Key Highlights:
[1] Sivasubramanian M, CDO, Welspun Corp:
+ Gen AI needs multiple data sets. Therefore it becomes a challenge sometimes. Also, it learns gradually and the RoI from the Gen AI models comes in after a certain maturity of the systems. The quality of data fed to the systems is actually the strength of GenAI models.

[2] Abdullah Saleem, Group CIO, Omni Hospitals:
+ Gen AI is playing a vital role in terms of clinical transformation. Gen AI can be coupled with IoT devices to automate processes in an organisational system, especially when there’s a long chain for approvals and permissions.

[3] Srinivasulu Thayam, CTO, Aravind Eye Care System:
+ We have a Clinical Decision Support System. This provides the doctors with patients history and helps them to qualitatively improve the time spent with patients.

[4] Manoj Kumar, SVP Technology, Paytm:
+ Gen AI is playing a crucial role in improving customer support, especially looking at the huge population base that companies need to cater to in India.

[5] Balakrishnan A, Executive Director, Geojit Financial Services:
+ We are experimenting LLM to ensure that our services and platforms are available to people in their local language.

[6] Ashish Koul, National Sales Head, Rapyder Cloud Solutions:
+ Correct implementation, skilled manpower, and cost are some of the challenges that organisations face while adopting Gen AI tools.


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