One of the top priorities for today’s digital-focused governments is establishing seamless ways to connect with citizens. Manickavasagam Periakuppan, Director – Cloud Insight, Oracle India, says that governments have realised the need to move to citizen-centricity. New technologies can provide value to citizens, when used in the right manner; this requires proper framework. Monolithic enterprise architecture needs to be modernised to support the changing needs of citizens. DevOps, APIs, etc are some of the ways to constantly make enhancements.