In this video:
Fireside Chat: Goutam Datta, Chief Information & Digital Officer, Bajaj Allianz Life Insurance Co Ltd & Sandhya Michu, Principal Correspondent, Express Computer, Indian Express Group
Topic: Essentials for a successful automation journey
Key Highlights:
+ Automation helps in minimizing the risk of man-made errors
+ Our company was mainly involved in RPA business process automation and self-support automation
+ Ever since the pandemic, the demand for technology has tremendously gone up
+ Alignment of the technology delivery team with the business delivery team has been a challenge
+ The Insurance segment is divided into 3 main pillars: General Insurance, Life Insurance & Health Insurance