It’s that time of the year again – the birds are chirping, the sun is shining, winter clothes can get packed away; and so can some of your old support processes. In a world where focusing on the customer is key, support organizations are looking to make technicians’ jobs easier, and we are here to help. We’ve collected the top 5 tips for saving steps while remotely supporting end users, and we would like to share them with you.
Watch this webinar to learn:
How implementing process improvement can impact your bottom line
Using Rescue’s features to save steps in your remote support process
Bonus: Ready to get a better view of what is happening with your help desk? Understand Rescue’s reporting functionality
Speaker: Bhaven Thacker, Account Director – India, LogMeIn
Day: Thursday, 20 February 2020
Time: 3:00 PM – 4:00 PM IST – 60 Min