In this video:
Speaker:
+ Natasha Rock, Product Lead-APAC, GoTo
Panelists:
+ Vinod Wagh, Senior Manager IT, AXIS Bank
+ Dipu KV, Senior President – Head Operations & Customer Service, Bajaj Allianz General Insurance
+ Deepak Joshi, Head of Ops and IT – Wealth Management, Motilal Oswal Financial Services Ltd.
Moderator:
+ Aaratrika Talukdar, Senior Correspondent, Express Computer & CRN India, The Indian Express Group
Topic Covered:
[+] Driving efficiency in support and customer experience
[+] Meet privacy and security concerns
[+] Improve operational efficiencies with integrations
[+] Enhance end user experience with multi-platform streamlined support and the tools needed to solve issues the fast, the first time