How chatbots are changing the customer service business
Today, the cost-effectiveness of customer service is measured in terms of the ability to reduce the number of customer calls and…
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HDFC Life is bullish on blockchain, AI and bots
Going ahead with its third phase of digital strengthening, HDFC Life is committing itself to adoption of emerging technologies.…
Andhra Pradesh takes pole position in developing a fintech ecosystem
The 5M strategy of providing quality manpower, money, market access, mentoring and meetup events has worked well. Most of the…
