Why customer experience is the new battleground
In India, we have examples of several firms who have looked at their digital transformation journey by placing the customer at the…
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How policing in India is getting a tech makeover
The Andhra Pradesh Police has also created a Real Time Visitor Monitoring System. This system leverages AI and blockchain and…
Why the role of NIC is critical for building the digital backbone of India
NIC is launching a new set of services such as Data Analytics as a service (DA-SaaS), Artificial Intelligence as a service, and…
The rise of RPA
With automation as the goal, RPA is now being used to solve some unique issues. For example, Vodafone Idea uses RPA to set…
Usage of AI becoming mainstream in India
For the signature verification process for clearing cheques, HDFC Bank is using machine learning with almost 80 per cent accuracy…
Building a digitally healthy backbone for India
PM-JAY is estimated to get over Rs. 75 lakh claims – a number which is expected to increase during the year. The success of this…
Oracle uses wings of cloud to soar high in India
With its traditional reach in databases, Oracle has successfully leveraged its legacy strengths, while continuing to bet big on…
Education sector at the cusp of a huge transformation enabled by technology
India’s education sector will also see increased use of technologies such as cloud computing to virtual reality, as the sector…
From AI to blockchain, BFSI is setting the direction for technology
With disruption being the norm in the BFSI sector, firms in this sector are opening up their platforms to startups. Banks like…
How AI can help in making the world a safer place
As AI-systems become more intelligent, we can expect AI to play an all pervasive role in making sure that citizens have a safer…
