Express Computer
Home  »  eGov Watch  »  eGovWatch: Book your train meal through SMS on 139

eGovWatch: Book your train meal through SMS on 139

0 372

Now railway passengers can book meals through SMS to 139 as the service will be launched from today on a few selected trains on trial basis.

The SMS food service will be made operational on six trains in Delhi-Amritsar section from September 25 as a pilot project, said a senior Railway Ministry official.

Delhi-Pathankot Express, Katihar-Amritsar Express, Amritsar-Lokmanya Tilak Terminus Express, Shane Punjab Express, New Delhi-Amritsar Express and Shaheed Express are being selected for trial of SMS food service.

“All these trains do not have pantry car,” said the official adding “the service will be carried out by the IRCTC.”
According to the plan, one has to send an SMS to 139 along with the PNR number to book a meal.

“Passenger has to write just meal and then PNR number. Once the SMS is received the PNR number will be verified for the particular train, coach and seat position and the passenger will be contacted with the details of menu available,” the official said.

Payment will be collected after delivery of the food at the designated seat.

The SMS food service is part of the e-catering service of the Railways which is facing an uphill task of improving food quality being served on trains.

“The SMS service will be extended to other trains depending on the trial results as our aim is to provide the passengers various options for availing food on trains,” he said.

Besides the SMS, railways is also making available food through phone calls and for this two dedicated numbers have been provided for the catering purpose.

One can make a call to 1800 1034 139 or 0120-4383892-99 to book a meal.

During the trial, passengers will be served food at the five nominated stations – New Delhi, Delhi, Nizamuddin, Amritsar and Ludhiana only.

The food will be served from the IRCTC Food Plazas or Catering Units at the Delhi-Amritsar section.

Get real time updates directly on you device, subscribe now.

Leave A Reply

Your email address will not be published.

LIVE Webinar

Digitize your HR practice with extensions to success factors

Join us for a virtual meeting on how organizations can use these extensions to not just provide a better experience to its’ employees, but also to significantly improve the efficiency of the HR processes
REGISTER NOW 

Stay updated with News, Trending Stories & Conferences with Express Computer
Follow us on Linkedin
India's Leading e-Governance Summit is here!!! Attend and Know more.
Register Now!
close-image
Attend Webinar & Enhance Your Organisation's Digital Experience.
Register Now
close-image
Enable A Truly Seamless & Secure Workplace.
Register Now
close-image
Attend Inida's Largest BFSI Technology Conclave!
Register Now
close-image
Know how to protect your company in digital era.
Register Now
close-image
Protect Your Critical Assets From Well-Organized Hackers
Register Now
close-image
Find Solutions to Maintain Productivity
Register Now
close-image
Live Webinar : Improve customer experience with Voice Bots
Register Now
close-image
Live Event: Technology Day- Kerala, E- Governance Champions Awards
Register Now
close-image
Virtual Conference : Learn to Automate complex Business Processes
Register Now
close-image