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Digital Technology Senate 2021 | BFSI | 29th & 30th June 2021
June 29, 2021| 9:30 am - June 30, 2021| 7:00 pm
Register once and attend all the tracks in the entire Week’s series, interact with speakers, participate in polls and much more…
Track 5: BFSI | 29th & 30th June 2021 | 9:30 AM – 7:00 PM IST
BFSI companies, which are at the forefront of fighting and defeating the coronavirus, are using Technology to help us win this war.
+ Featuring views and perspectives from thought leaders from different industries.
+ Presenting domain and technology-focused views.
+ Each session will have a different focus and will present and showcase best practices and lessons learnt from the specific sector or topic.
Key Topics:
+ Rise in digital initiatives like voice / chat-based banking services to ensure uninterrupted banking experience to customers
+ Key initiatives to offer improved digital convenience to customers
+ Prioritizing seamless services for the customers on all the digital channels – need for robust risk management and BCP processes
+ Evolving bank frauds, safe banking practices & key security measures to strengthen the data privacy
+ How insurance companies are using a combination of the offline and digital medium to sell policies and service customers
+ Digital empowerment of the offline workforce for effective management of customer interactions
+ Why it is imperative for the BFSI industry to invest in digital assets to engage with customers and enhance the robustness of business processes
