Express Computer

Majority of our customer service interactions are automated through chatbots: Debdoot Mukherjee, Chief Data Scientist, Head of AI and Demand Engineering, Meesho

By Sayantan Mondal On Mar 8, 2024

Express Computer recently interacted with Debdoot Mukherjee, Chief Data Scientist, Head of AI and Demand Engineering, Meesho, to discuss the company’s latest digital and technological initiatives and its strategic integration of AI. Meesho has been making significant strides in leveraging advanced technologies to enhance its operations and customer experience. In this interview, Mukherjee sheds light on recent initiatives, challenges in integrating AI, the growing traction for Generative AI, and the company’s upcoming technology roadmap for the next six months to a year.

Watch the full insightful interview:

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Sayantan Mondal

Sayantan is a Correspondent at Express Computer and CRN India, The Indian Express Group. His interest lies in technology and innovation across all industries. Sayantan holds a Masters degree in Media and International Conflicts from University College Dublin, Dublin, Ireland and a Bachelors degree in Journalism and Mass Communication from Amity University Kolkata, Kolkata, India.

Exclusive Video Interview with Debdoot Mukherjee, Chief Data Scientist, Head of AI and Demand Engineering, Meesho

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