Anand and Anand, an Indian law firm has successfully contracted its entire printing and scanning requirements to Canon by embracing Canon Managed Document Services (MDS). Canon has provided end-to-end printing solutions to Anand and Anand across their Noida and Chennai offices.
The engagement has helped the company streamline its printing infrastructure and enhance its processes in both the locations. Anand and Anand were facing a challenge in consolidating its printing infrastructure and since they deal with sensitive client information, they wanted a solution which is secure and hassle-free.
After analysing their requirements and keeping in mind their nature of business, Canon suggested Managed Document Services (MDS), a flexible and cost effective model. Anand and Anand’s aim of achieving standardization across offices was achieved with the support of Canon providing them accessibility to monitor and track company’s print environment and usage on Real-time basis.
Canon’s Managed Document Services model also relieved the IT team of Anand and Anand to look at larger business requirements, be more productive and leave the printing needs to Canon. Canon’s unparalleled after-sales services, strong technical expertise, ease-of-use, minimal dependence on manpower, and a self-adjusting and dynamic auto-optimization helped them follow the best practices of law while printing.
Dr. Alok Bharadwaj, Executive Vice President, Canon India said, “We are privileged to be associated with Anand and Anand in helping them consolidate their printing device sprawl, decrease the high print cost, relieve their IT team and manage legal confidentiality. The company saw a reduction of 35-40% in overall printing and was able to achieve standardization with Canon MDS. Canon delivered a high uptime of more than 95%. Canon facilitated them with all these in the backdrop of their being a sensitive document oriented legal firm.”
Subroto Panda, CIO, Anand and Anand said, “Being a law firm, client confidentiality and judiciously managing manpower resources is our top priority. Canon’s offering provided our company with the best solution available in the market and their expertise in dealing with critical printing infrastructure helped us consolidate our printers, scanners, fax and e-mail.”
“With Canon offering us a customized solution we were able to scan and mail directly from the printer as well as have a clear oversight and a centralized control over the user access. Canon’s software solutions also helped us keep a track on transmission of important client documents to ensure confidentiality. Ease of use, agility, printing capability, support services, and the fact that it is hardware-agnostic are the USPs of Canon MDS. Canon allows us to meet our evolving printing needs in a cost effective way,” added Panda.
K. Bhaskhar, Senior Director Office Imaging Solutions Division, Canon said, “Our comprehension of client’s requirement from various sectors is unique and the best in the Industry which helps us offer customized offering to each client. On our engagement with Anand and Anand, Canon has
successfully offered them a solution which has helped the organization manage printing, maintain client confidentiality, save cost and empower their IT team to deal with larger task at hand.”
