CareFirst BlueCross BlueShield (CareFirst), a leading not-for-profit health care company has selected Cognizant, to support the insurer’s efforts to leverage mobile technology for its 3.3 million members.
Under this engagement, Cognizant is working with CareFirst to establish a direct connection with its members, to provide them quick, secure and convenient ways to manage their health coverage, access information about physicians and claims, and obtain details about benefits anytime, anywhere using smartphones and tablets.
Cognizant will leverage its Mobility Testing Lab in Phoenix, AZ, for on-demand, cloud-based testing of the mobile applications across multiple devices and carriers, helping CareFirst save time and infrastructure maintenance costs.
“Our move into the mobile space is driven by the growing significance of mobility in the overall connected health effort. The ubiquity of smartphones and tablet devices, while rapidly changing customer expectations and operational needs, presents a powerful direct link for us to connect with our members and for our members to better manage their health care,” said Harry D. Fox, Senior Vice President, Technical and Operational Support Services, CareFirst BlueCross BlueShield.
“We are pleased to be working with CareFirst. With our deep expertise in SMAC (social, mobile, analytics and cloud) technology architectures, we look forward to conceptualizing, architecting, and implementing next-generation mobile capabilities for CareFirst to help transform the way the company engages with its members,” said Krish Venkat, Executive Vice President,Healthcare and Life Sciences Practice, Cognizant.
This engagement further expands Cognizant’s relationship with CareFirst, through which Cognizant is delivering business consulting, systems integration, and application development solutions to support CareFirst’s strategic initiatives including mandates around regulatory compliance.
