Due to its progression in quality assurance, sustainable standards and the customer management systems, CtrlS, an IT enabled MSP (managed services provider) which owns the Asia’s largest Tier 4 datacenters, has been certified as compliant to the ISO 22301.2012 certification. CtrlS is the first datacenter in India to receive the certification. Both the facilities at Hyderabad and Mumbai have been certified for 3 years.
The ISO 22301 is the new international standard for Business Continuity Management. ISO 22301 identifies the fundamentals of a business continuity management system, establishing the process, principles and terminology of business continuity management. It provides a basis for understanding, developing and implementing business continuity within the organization and gives the confidence in business-to-business and business-to customer dealings.
“At CtrlS, we strive for attaining unmatched service standards, to benefit the customers, employees and industry, at large. The ISO certification reaffirms the standard of services that we provide to our customers to ensure they continue to operate during the most challenging and unexpected circumstances. Understanding that business continuity is of paramount importance to customers, the ISO standard ensures business keep running, despite any disruption,” Said Edwin Kolen, COO, CtrlS.
This will help CtrlS enhance confidence in clients also contribute to raising the caliber of this industry, fostering top-class practices to maintain a sustainable environment and optimizing the use of energy sources through more efficient techniques to avoid waste.
Since its inception, the company has made quality assurance and customer service as a priority to its business model, which has proved to be the key points for the company’s performance advantage. With the renewed standards, the focus would be more on the integration of organization’s Risk Management and Business Continuity Management Systems.
Robust warning and communication complimented with scenario based BC procedures help standing down of identified incident with very minimal impact to the business with detailed Recovery procedure to come back to normalcy.
Achieving an ISO 22301:2012 certification is of great significance for CtrlS to accentuate its status as a true world-class datacenter and it also furthers CtrlS’ unwavering commitment in improving its infrastructure and services.
