Internet Intelligence is a vendor-agnostic SaaS offering that shows a company’s full global cloud provider, Content Delivery Network (CDN) and data centers on one dashboard, allowing IT executives to see how real-time availability, reachability, and performance issues impact their own customers.
Following the launch of Internet Intelligence in USA and EMEA, Dyn, the player in Internet Performance has announced availability of Internet Intelligence in India. A SaaS-based product, Internet Intelligence provides companies a view of the Internet by looking at performance between a company’s customers and its Internet assets.
Internet Intelligence is a vendor-agnostic SaaS offering that shows a company’s full global cloud provider, Content Delivery Network (CDN) and data centers on one dashboard, allowing IT executives to see how real-time availability, reachability, and performance issues impact their own customers. By alerting issues directly in the dashboard or via email, companies of all sizes and IT sophistication can quickly isolate and fix small issues before they become costly problems.
“As the online entities continue to witness exponential growth, companies count on internet are investing heavily in offering a differentiation to customers and earn their loyalty. The surge of e-commerce players is also on the rise. The race on the online platform to survive and sustain gets tougher each day as online businesses need to survive cut throat competition, overcome downtime and outages and keep up and running,” Martin Ryan, Vice President & Managing Director APAC, Dyn.
“It is predicted that e-commerce companies in India are expecting to account for 40% of their annual sales during this current festive season. While much of this shopping is expected to take place on mobile devices, a survey conducted by Dyn, in early 2015 revealed that 42% of consumers in India still prefer the in-store shopping experience and the same percentage of people will wait only for 4 seconds before switching to a competitor’s site while shopping online. Hence it is essential for e-tailers to think beyond offering only the right product mix and pricing to also think about offering a seamless ‘availability’ and security strategy to enhance their online presence and experience” added Martin.
