Lenovo partners with HCL Infosystems to boost its reach and improve after-sales services in India
Lenovo India and HCL Infosystems Ltd, have announced their strategic alliance that would strengthen Lenovo’s consumer retail and commercial business by leveraging HCL Infosystems’ strong sales, distribution and after-sales support network. Under this partnership, HCL Infosystems will sell and support Lenovo’s entire portfolio of PCs and Tablets, as well as enhance their existing cooperation in distribution of tablets, through its wholly owned subsidiary; Digilife Distribution and Marketing Services (DDMS), the distribution arm of the company with an exhaustive last mile connect and support in rural markets and urban markets across India. The partnership is poised to trigger growth and extend businesses for both companies.
Amar Babu, Managing Director, Lenovo India, said, “HCL Infosystems has one of the largest sales and distribution networks in the country, and this partnership presents a great opportunity for us to expand our reach, and offer better after-sales service (in both commercial and consumer segments), across product categories. HCL Infosystems provides an unmatched distribution network and extensive service coverage especially in the enterprise segment. Using this partnership, Lenovo will be well placed to tap a larger piece of this market on an incremental basis, thus enhancing the company’s market share. We are excited to partner with HCL Infosystems, as we focus on our collective strengths, serving a broader range of customers with industry leading products and solutions.”
Speaking on the alliance, Harsh Chitale, Managing Director and Chief Executive Officer, HCL Infosystems Ltd. said, “Our partnership with Lenovo is an absolute fit to our strategy wherein we are focused on building and growing our enterprise & consumer product distribution business along with attached services. This partnership is a concrete step towards driving our transformation story and a testimony to the expertise and value addition we offer to global brands like Lenovo. We envisage this complimenting association playing to the strengths of both partners and growing manifold in the future.”
