Voice Bots Create Transformational CX for BFSI
By Casparus J H Kromhout, MD & CEO, Shriram Life Insurance
Browsing Tag
BFSI
Stay connected with the latest buzz and trends in Banking, Financial Services, and Insurance (BFSI). Our BFSI News section provides a comprehensive overview of the industry, offering timely and insightful updates on key happenings.
Digital self-service has been a focus point for our bank: Sony A, GM & CIO, South Indian Bank
One of the oldest banks in the country, the South Indian Bank, is currently in a phase of restructuring, for strategic business…
Social listening gives us an opportunity to track, analyze, and respond to conversations: Prasanna…
A new generation private sector bank with 400 branches, DCB Bank has innovated in a big way to raise the bar for customer…
Curtain Raiser: BFSI Technology Conclave 2022
BFSI has always led other sectors in adopting automation. From usage of AI to RPA to blockchain, financial services firms and…
Shaping the future of customer experience in banks with intelligence
Banks will have to leverage digital technologies to provide seamless personalized banking experiences to their customers and this…
Five key benefits global financial institutions can derive with the combination of AI-powered…
Global banking institutions, which are spread across the world generate 2.5 quintillion bytes of data every day. That’s 10 raised…
Five High Impact Use Cases for Using AI in the Insurance Industry
Artificial intelligence has been tapped by insurers to ramp up customer experience and accelerate the speed of decision-making.…
Remote working and its challenges to the BFSI sector
Banks and financial organisations will have to prioritize cybersecurity to address the challenges that we just discussed. Banks…
Demand for jobs in BFSI has spurred beyond pre-pandemic levels: Monster India
The swift adoption of digital payments and the use of ever-evolving technologies such as AI, ML, and blockchain has largely…
New-age technologies are the game-changers in the evolving BFSI ecosystem
With digital transformation and innovation at the core, few key areas can bring about a big difference in the way the Banking,…
