contact center

Growing acceptance for automated assistants in the contact center: Kore.ai research

New research from Kore.ai, the world’s leading enterprise AI Company providing conversational and generative AI platforms and…

Rezo.ai, India’s evolving AI-powered contact center, is assisting diagnostic and healthcare service providers with contact center…

Contact centres have yet to catch up with customer expectations almost a year into the global pandemic

This contact centre aims to extend the advantages of a legacy call centre for customer services but with curtailed costs, saving…

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