Savex Technologies ties up with Freshworks to bolster customer and employee engagement solutions
Savex Technologies has signed a distribution agreement with Freshworks to delight their customers and employees. This partnership…
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Online gaming opens a new horizon in customer engagement segment
By Apurv Modi, Managing Director and Co-founder, ATechnos
Take a moment to consider these statistics. As of 2019, there were…
AI powered app at PNB MetLife gives a fillip to customer service
In an exclusive interaction with Express Computer, Samrat Das, CIO, PNB MetLife Life Insurance Company speaks about the strategy…
5 Ways To Empower Your Customer Support Team
Empowering your customer support staff goes beyond technical advancements. Inculcating modern, industry-relevant solutions for…
The transformation of RBL Bank into a digital hybrid bank
Using an AI-powered model, the bank loads 20-30 per cent less money in the ATMs, without changing the customer demographics
How CFO of Cleartrip is responding to the digital wave
In an interview with Express Computer, Indroneel Dutt, CFO, Cleartrip, discussed the impact of the digital capabilities on the…
The power of intelligent mobile engagement
CleverTap empowers marketers to create powerful mobile engagement strategies. Anand Jain, Co-Founder, CleverTap, speaks about how…
Making customers data meaningful through business intelligence: CIO, Micromax
How Micromax is planning to implement sales and service strategies based on customer data using business intelligence tools.
