Panel Discussion on Enhancing customer service using emerging technologies (AI, ML, RPA, Blockchain, Hybrid Cloud) | BFSI Technology Conclave
BFSI Technology Conclave | 24-25 January 2020 | Novotel Pune
Key highlights:
1. The BFSI industry is in the era of cloud, AL, ML, robotics, and blockchain, says Biswabrata Chakravorty
2. HDFC Securities wants to use technology to make the investment experience simple
3. There’s a positive regulatory environment in the insurance industry, feels Goutam Dutta
4. Kotak Mahindra Bank’s 811 initiative has attracted a significant response from millennials
5. Dell Technologies autonomous infrastructure solution, Power One, gives organisations information about users and IT consumption
Conversational Agents are pretty nifty tools, but have you ever wondered about the history of chatbots? Throughout modern history, we humans have been obsessed with interacting with robots and artificial intelligence. Towards the latter half of the 20th Century, this started becoming a reality. The world was introduced to the miracle of the chatbot. From ELIZA in the 1960s, all the way to Alexa and beyond, consider this to be your very own guide to the history & evolution of the chatbot.