Express Computer

Session by Varun Taneja, Head of Solution Engineering – North India & Public Sector, Freshworks

Digital Technology Sabha | Day 1 | 22nd February 2022 | 9:30 AM - 7:00 PM IST | Virtual Conference

By Express Computer On Feb 23, 2022

In this video:
Session by Varun Taneja, Head of Solution Engineering – North India & Public Sector, Freshworks
Topic: Modern Public Service Delivery with Freshworks for Government & Public Sector Agencies

Key Highlights:
+ Softwares should be fast and flexible, quick to provide value and democratic in design
+ Data privacy is the key factor to address in any business
+ Extend and customise your product for making it an ecosystem
+ Omnichannel platform means unified customer services, quick replies to queries and connecting business apps through APIs.
+ Use AI chatbots and helpdesk automation to scale service to millions

Get real time updates directly on you device, subscribe now.

Express Computer

Express Computer is one of India's most respected IT media brands and has been in publication for 24 years running. We cover enterprise technology in all its flavours, including processors, storage, networking, wireless, business applications, cloud computing, analytics, green initiatives and anything that can help companies make the most of their ICT investments. Additionally, we also report on the fast emerging realm of eGovernance in India.

Technical privacy skills to learn in 2022

Session by Ajay Kumar, Director – Pre Sales, APAC & Middle East, Securonix