Fireside Chat with Mohit Malik, CTO, Chaayos & Srikanth RP, Editor, Express Computer & CRN India | Transforming Digital Customer Experience at Scale
Retail (QSR + ECommerce) Track | 23rd June 2021 | 9:00 AM - 7:00 PM IST | Virtual Conference
In this video:
Fireside Chat with Mohit Malik, CTO, Chaayos & Srikanth RP, Editor, Express Computer & CRN India
Topic: Transforming Digital Customer Experience at Scale
Key Highlights:
+ Chaayos since inception has been on this digital journey, we wanted to do the retail business in a different manner.
+ We have invested in facial recognition to basically have a seamless 15 seconds checkout process.
+ We are working and investing in technology to be able to roll up a site in 1520 days.
+ We have solved the problem of getting a good cup of Chai in the office space.