Pinak Chakraborty, CIO, Airtel Payments Bank
eTechnology Senate 2025 | BFSI Track | VC | Day 3 | 6th February 2025
In this video:
Pinak Chakraborty, CIO, Airtel Payments Bank
Topic: The Road to a Cashless Economy: Overcoming Challenges and Leveraging Opportunities in India’s Digital Transformation
Key Highlights:
[1] Airtel Payments Bank has developed the world’s largest distribution network with 500,000 banking points, primarily in rural areas.
[2] Features such as AI-powered Face Match, fraud alarms, sleep mode, and additional authentication protect users from fraud.
[3] AI enhances fraud detection and risk management, while blockchain ensures tamper-proof storage and removes intermediaries.
[4] GenAI boosts developer productivity, automates customer service, and improves fraud detection.
[5] The bank ensures regulatory compliance and builds trust with a “Transparent Banking” section detailing charges and data policies.
