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Panel Discussion: How GCCs in India are Emerging as Strategic Hubs for Global Digital Transformation

eTechnology Senate 2025 | GCCs Track | VC | Day 1 | 11th February 2025

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Panelists in this video:
+ Navneeth Kumar, VP of Service, Hexagon R&D
+ Amardeep Singh, Sr Vice President & BU Head, Encora India
+ Rajat Khare, Director, Distinguished Engineer, Intuit
+ Ajayy Dawar, AVP-GIC, Verint
+ Sathyan Sethumadhavan, AI Consultant/Architect, Thoughtworks India
+ Sayantan Mondal, Correspondent, Express Computer, The Indian Express Group (Moderator)

Key Highlights:

[1] Navneeth Kumar, VP of Service, Hexagon R&D:
+ The marketplace is there to get the right skills, and that’s been a major differentiator for Indian GCC, compared to any other part of the world.

[2] Amardeep Singh, Sr Vice President & BU Head, Encora India:
+ The involvement of local leaders in the global ecosystem of their companies has significantly increased over the past decade. Their contributions to innovation and the overall work of their organizations are making a real impact at a global level, helping India play a more central role in global business operations.

[3] Rajat Khare, Director, Distinguished Engineer, Intuit:
+ We aim to make every employee, across all functions, 100% AI proficient. This approach empowers everyone to contribute innovative ideas, not just a specialized AI team. By focusing on AI proficiency throughout the organization, we multiply the pace of innovation and ensure that AI is integrated into all aspects of our work.

[4] Ajayy Dawar, AVP-GIC, Verint:
+ The marketplace is there to get the right skills, and that’s been a major differentiator for Indian GCC compared to any other part of the world.

[5] Sathyan Sethumadhavan, AI Consultant/Architect, Thoughtworks India:
+ The Head Start provided by the industry has propelled us to a much faster and higher level of growth than any other country, especially as we leveraged the marketplace’s ability to provide the right skilled professionals. This unique advantage has been a major differentiator for Indian GCCs in comparison to other regions of the world.

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