Panel Discussion: From Adoption to Innovation: Leveraging Emerging Technologies to Elevate Your Business in the New Digital Age

Panelists in this video:
+ Rahul K Rao, Divisional Head – Cloud & IT Infrastructure, Apollo Tyres
+ Prasenjit Mukherjee, CIO & CDO, JWIL Infra Ltd
+ Rajat Yadav, Head – IT, JCB India
+ Vinay Kumar, Chief Information Officer, McDonald’s India
+ Kapil Mehrotra, Group CTO & CISO, Dhanuka Agritech
+ Nirupam Srivastava, VP – Strategy & AI, Hero Enterprise
+ Vipul Mehta, Global Head – Digital, Evalueserve
+ Manoj Agarwal, Regional Manager, OpenText
+ Manoj Srivastava, Chief Information Officer, EaseMyTrip (Moderator)

Key Highlights:

[1] Prasenjit Mukherjee, CIO & CDO, JWIL Infra Ltd:
+ A strong data strategy with AI can enhance your business development team’s win rate by providing real-time insights and optimising decision-making, giving you clear visibility into performance and opportunities.

[2] Rajat Yadav, Head – IT, JCB India
+ To drive innovation, it’s crucial to first identify the customer’s problem. Using telematics devices, the key is to provide the right guidance, ensuring that the technology solves the specific problem of the customer effectively.

[3] Vinay Kumar, Chief Information Officer, McDonald’s India:
+ RoI is one of the major factors that plays a key role in adoption of newer technologies. In a boardroom discussion, RoI forms the basis of decision-making.

[4] Kapil Mehrotra, Group CTO & CISO, Dhanuka Agritech:
+ The first action for innovation is to run a discovery session. One needs to identify the problem statement, look for industry benchmarks, and understand your preparedness ahead of deploying appropriate technology based on the company’s capacity and requirements.

[5] Nirupam Srivastava, VP – Strategy & AI, Indian Conglomerate:
+ The value of technology and readiness is crucial for all stakeholders to prioritize.

[6] Vipul Mehta, Global Head – Digital, Evalueserve:
+ Change management is the most challenging aspect. Keeping people at the center of your digital transformation initiative is key to a successful journey. AR and KPIs are guiding principles, but there is no silver bullet without aligning people, resources, and management.

[7] Manoj Agarwal, Regional Manager, OpenText:
+ Understanding customer challenges is essential for curating solutions. OpenText focuses on software to analyze content and datasets. Discovering content enables us to automate and summarize documents using chat-based conversations that provide user-friendly solutions. We leverage GenAI and large language models, trained with algorithms and deep learning, to search and understand content.