Panel Discussion: Digital Governance and Seamless Service Delivery: The Future of Digital Governance
Technology Sabha 2025 | DAY 2 | 22nd February 2025 | Hyderabad
Panellists in this video:
[+] Dr Subodh Aggarwal, DG, Indira Gandhi Panchayati Raj and Grameen Vikas Sansthan, Rajasthan
[+] H. Krishnanunni, Private Secretary to Minister of State, (Electronics, IT, Commerce and Industry), Government of India
[+] V Uday Kumar, Deputy Director General / Scientist-G, National Informatics Centre, Government Of India
[+] Suresh Chandra, Scientist G, IT & eGovernance Group, Standardization Testing and Quality Certification (STQC)
[+] Nitin Gupta, Director, Public Sector Sales, Fortinet
[+] Srikanth RP, Editor, Express Computer, The Indian Express Group (Moderator)
Key Highlights:
[1] H. Krishnanunni, Private Secretary to Minister of State, (Electronics, IT, Commerce and Industry), Government of India:
+ We introduced an innovative wireless technology system to support children’s education, provided basic health consultancy, fostered a positive shift in health-seeking behavior, and emphasized the need for community-owned service delivery for long-term impact.
[2] V Uday Kumar, Deputy Director General / Scientist-G, National Informatics Centre, Government of India:
+ Strengthening digital public services by enabling remote access to Driving License services, expanding healthcare accessibility through e-Hospital, and improving citizen engagement with Janasudik Kendra, ensures seamless and efficient service delivery.
[3] Dr Subodh Aggarwal, DG, Indira Gandhi Panchayati Raj and Grameen Vikas Sansthan, Rajasthan:
+ In technology development, trust and speed are essential for fostering innovation and ensuring widespread adoption
[4] Suresh Chandra, Scientist G, IT & eGovernance Group, Standardization Testing and Quality Certification (STQC):
+ Frequent software changes can introduce security vulnerabilities, making systems more susceptible to attacks if not properly monitored and updated.
[5] Nitin Gupta, Director, Public Sector Sales, Fortinet:
+ Regular contract renewals and device upgrades are crucial for maintaining security, as outdated systems become vulnerable over time.
